Collaborative and Respectful Communication

Personal Skills Training

Collaborative and Respectful Communication

It is a practical training where participants will spend 50% of their time practicing to develop their abilities to communicate, which will allow them to maintain a harmonious and collaborative climate at work.

target
  • Using communication techniques that encourage collaboration
  • Practicing remarkable and respectful communication techniques
  • Adjusting your communication depending on personality profiles
perso
  • Manufacturing, professional, administrative or service resources working in team or in group
livre
  • Initial exerciese: Find 8 communication mistakes
  • Rules of communication
  • How to show professionalism
  • How to show confidence
  • Using the right words
  • Formulations to avoid
  • Verbal, non-verbal and paraverbal language
  • Exercise in test to identify your communicator profile
  • Techniques to adjust your communication depending on the profile
  • Appropriation exercise: How to adjust your communication?
  • Active listening techniques
  • Techniques to deliver a difficult message to a colleague
  • Exercise in simulation on communication cases
  • Integration exercises and role plays to practice concepts
clock
  • ½ day to 1 day depending on the participants’ experience
  • Group of 8 – 12 participants